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Why was the document I used for verification rejected?
If your verification using Jumio encountered an issue, here’s an explanation of potential reasons: Expired Documents: Ensure your documents are up-to-date and issued in the US. Expired documents will be rejected. Supported Documents Only: We only ...
How do I create an account on YAY Casino?
Joining YAY Casino is incredibly easy! All you need to do is click on the “Join Now” button on your homepage and follow the instructions.
I forgot my password for my YAY Casino account.
Don't worry, it happens. We got you! Go to www.yaycasino.com Click on the "Log in" button. On the Log in window, click on the "Forgot Your Password?" button. Enter your email address and click the "Send" button. Go to your email and check if you ...
Will my Sweeps Coins expire if I don’t play
The Yay Casino sweeps coins credited to your account must be used within 60 days, after which they will expire, as per our terms and conditions. Make sure to read our full T&Cs to learn more about your Sweeps Coins and our website in general.
How can I close my account?
If you wish to close your account, please open a ticket by selecting one of the options on our customer support portal, support.yaycasino.com, and select the "Close my account" option from the dropdown list.