Related Articles
My phone number has already been verified on a different account. What should I do?
If your phone number is already verified on a different account, please contact our customer support team for assistance. We will investigate the issue and help you resolve it as quickly as possible. To assist us with the investigation, please ...
I no longer have access to the phone number I previously provided. What should I do?
If you no longer have access to the phone number you previously provided, please contact our customer support team for assistance. We understand that circumstances can change, and we will do our best to help you verify your account with a new phone ...
Why was the document I used for verification rejected?
If your verification using Jumio encountered an issue, here’s an explanation of potential reasons: Expired Documents: Ensure your documents are up-to-date and issued in the US. Expired documents will be rejected. Supported Documents Only: We only ...
Why Do I Need to Verify My Account?
We are a Social Casino offering a free online gaming platform. Our services are available only in states where Social Casino platforms are legally allowed. We take care to ensure that all our users are from states where our services are permitted, ...
Responsible Social Gameplay
We believe that gaming should be both fun and safe. To ensure that our players have a secure and enjoyable experience, we've introduced account options that promote responsible gaming. We are continuously working on improving our existing tools and ...