I'm uncertain whether I used the right email address during registration. How can I verify that?
To check the email address you used during sign up, simply click on the sidebar in our lobby. Your email address will appear above your account ID.
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I no longer have access to the email I used during registration. What steps should I take?
If you no longer have access to the email address you provided during signup, please contact our customer support team for assistance. They will be able to help you update your email address and complete the verification process. Please note that for ...
The email I provided at registration is incorrect or misspelled. What actions should I take?
If the email address you provided during signup is incorrect or misspelled, you will need to update it by contacting our customer support team. Please note that for security reasons, we may need to ask you some questions to confirm your identity ...
I lost access to the phone number I previously used. What should I do?
If you no longer have access to the phone number you previously provided, please contact our customer support team for assistance. We understand that circumstances can change, and we will do our best to help you verify your account with a new phone ...
I didn't receive the verification email. What should I do?
If you have not received the verification email, please first check your spam folder. If you cannot find it there, try using the "resend email" option. If you still do not receive the email, please contact our customer support team for further ...
Improving Identity Verification for a Safe and Secure Social Gaming Environment
At Yay Casino, we strive to provide a secure and trustworthy gaming experience for our users. One of the measures we take to ensure the safety of our platform is requiring users to verify their email address and phone number. In this article, we will ...