My phone number is already associated with another account. What should I do?
If your phone number is already verified on a different account, please contact our customer support team for assistance. We will investigate the issue and help you resolve it as quickly as possible. To assist us with the investigation, please provide your phone number and the email address associated with the account that your phone number is currently verified on. We take the security of our users' accounts very seriously, and we strictly prohibit the maintenance of multiple accounts on our platform. This policy helps us ensure the security and integrity of our platform, and we appreciate your cooperation and understanding in this matter.
Related Articles
I lost access to the phone number I previously used. What should I do?
If you no longer have access to the phone number you previously provided, please contact our customer support team for assistance. We understand that circumstances can change, and we will do our best to help you verify your account with a new phone ...
VISA Virtual Card
What is a Virtual Visa Card? A Virtual Visa Card is a digital payment card that is sent to you via email by our 3rd party payouts.com. It functions just like a physical credit card and can be used for online purchases wherever Visa is accepted. What ...
Improving Identity Verification for a Safe and Secure Social Gaming Environment
At Yay Casino, we strive to provide a secure and trustworthy gaming experience for our users. One of the measures we take to ensure the safety of our platform is requiring users to verify their email address and phone number. In this article, we will ...
I can't remember the password for my Yay Casino account.
Don't worry, it happens. We got you! Go to https://www.yaycasino.com/. Click on the "Log in" button. In the Log in window, click on the "Forgot Your Password?" button. Enter your email address and click the "Send" button. Go to your email and check ...
What steps do I need to take to close my account?
If you wish to close your account, please open a ticket by selecting one of the options on our customer support portal and select "Close my account" option from the dropdown list.