What steps do I need to take to close my account?

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• I'm unable to access my account. What steps should I take?

  If you are having issues accessing your account, it’s possible that one of the following things has happened: You have forgotten your password — To reset the password, click on Forgot Password in the login screen and follow the instructions to set a ...

• I no longer have access to the email I used during registration. What steps should I take?

  If you no longer have access to the email address you provided during signup, please contact our customer support team for assistance. They will be able to help you update your email address and complete the verification process. Please note that for ...

• How long will the account verification process take?

  After you have submitted all the required information, the verification process may take between 3 to 7 business days. We aim to complete all account verification requests as quickly as possible. The timeframe mentioned above depends on all submitted ...

• Why do I need to verify my Yay Casino account?

  Account verification is a common requirement in many industries, especially those that operate online. This process offers various benefits to users. For the safety and security of our platform, we strongly encourage all our players to verify their ...

• How do I verify my Yay Casino account?

  Follow the steps below to begin the verification process: To begin the verification process, you must be logged in to your account at https://www.yaycasino.com/. Please have the following documents prepared: Your Government Issued ID A bank statement ...