ACCOUNTS
I lost access to the phone number I previously used. What should I do?
If you no longer have access to the phone number you previously provided, please contact our customer support team for assistance. We understand that circumstances can change, and we will do our best to help you verify your account with a new phone ...
My phone number is already associated with another account. What should I do?
If your phone number is already verified on a different account, please contact our customer support team for assistance. We will investigate the issue and help you resolve it as quickly as possible. To assist us with the investigation, please ...
I'm uncertain whether I used the right email address during registration. How can I verify that?
To check the email address you used during sign up, simply click on the sidebar in our lobby. Your email address will appear above your account ID.
I didn't receive the verification email. What should I do?
If you have not received the verification email, please first check your spam folder. If you cannot find it there, try using the "resend email" option. If you still do not receive the email, please contact our customer support team for further ...
The email I provided at registration is incorrect or misspelled. What actions should I take?
If the email address you provided during signup is incorrect or misspelled, you will need to update it by contacting our customer support team. Please note that for security reasons, we may need to ask you some questions to confirm your identity ...
I no longer have access to the email I used during registration. What steps should I take?
If you no longer have access to the email address you provided during signup, please contact our customer support team for assistance. They will be able to help you update your email address and complete the verification process. Please note that for ...
I can't remember the password for my Yay Casino account.
Don't worry, it happens. We got you! Go to https://www.yaycasino.com/. Click on the "Log in" button. In the Log in window, click on the "Forgot Your Password?" button. Enter your email address and click the "Send" button. Go to your email and check ...
What steps do I need to take to close my account?
If you wish to close your account, please open a ticket by selecting one of the options on our customer support portal and select "Close my account" option from the dropdown list.
I'm unable to access my account. What steps should I take?
If you are having issues accessing your account, it’s possible that one of the following things has happened: You have forgotten your password — To reset the password, click on Forgot Password in the login screen and follow the instructions to set a ...
How do I create an account on Yay Casino?
Joining Yay Casino is incredibly easy! All you need to do is click on the “Sign up” button on your homepage and follow the instructions.